How We Work
- A Solarus representative will contact you directly to learn more about you, your baby’s delivery date, and work with you to make sure you receive the right maternity equipment (Compression Socks, Blood Pressure Monitor, Pregnancy Support Bands, and Post Partum Support Bands)
- After completing the Eligibility Form (1 minute of your time). A Solarus representative will either call or text you to verify information.
- Solarus then handles paperwork with your physician. The equipment will be mailed directly to your home.
- We also provide education and training as part of our service to ensure the optimal use of the Breast Pump.
At Solarus Medical, we’re driven by innovation and our commitment to make a real-life difference in patients’ lives. We look forward to partnering with you to make this possible.
- Our primary focus is to provide high-quality breast pumps and maternity equipment for mothers. We ensure that every product we offer meets quality standards, providing peace of mind to our customers.
- We prioritize accessibility by implementing QR code technology. With a simple scan, customers can easily access our application, making eligibility convenient and hassle-free.
- We understand the importance of reliable customer service. Whether through text or call, our dedicated support team is readily available to assist customers with any inquiries, concerns, or assistance they may need. We aim to provide prompt and effective solutions to ensure customer satisfaction.
By adhering to these practices, we aim to be a trusted and reliable resource for moms, offering quality products and excellent customer service throughout their maternity journey.
FAQs
What insurances do we accept?
Parkland, Cooks Childrens, Aetna Better Health, Wellpont, Molina, Superior
What information do you need to process payment for the equipment through insurance?
Patient name, date of birth, type of insurance, insurance identification number, doctor’s name, clinic and phone number.
I do not have insurance, what information do you need?
Patient name, date of birth, doctor’s name, clinic name and phone number.
How will I receive my equipment?
It will either be delivered or mailed to your home. It can also be picked up at the Solarus office.
How soon will I receive my equipment?
As soon as the insurance is confirmed for coverage or payment is received, the equipment will be mailed or delivered. It will also be available immediately for pickup at the Solarus office.
How will I know if my insurance will cover the cost of the equipment?
Once the insurance is confirmed, a Solarus representative will reach out to you to coordinate delivery.
